Reopening Services FAQs

Prior to attending our service, please read over our COVID-19 procedures as explained in the FAQs and relay the information to those in your party.

COVID-19 Updates

Below are updates to inform you of our gatherings and COVID-19 procedures.

February 17, 2022

Face Masks Update

On February 26th, Mecklenburg County plans to rescind the mask mandate. Masks are still welcome if you choose to wear one. Also, we still plan to set aside a section of chairs during our Sunday services for those who wish to social distance and wear a mask.

September 19, 2021

Face Masks

We ask that you wear a face mask while inside. Listen to the full announcement here.

September 5, 2021

Resuming All Children's Ministry Class

All of our Children's Ministry classes have resumed for infants - 6th graders.

May 19, 2021

Sunday Reservations No Longer Requried

Seat and Children’s Ministry class* reservations are no longer required for Sunday services.

If you would still like to social distance and wear a face mask, we have a section reserved for you to participate comfortably. Upon entering the auditorium through the center doors, follow the signs to the front of the far right section. Sit anywhere within the marked section but please be considerate of others by leaving a few seats in between groups and by wearing your face mask for the entire duration of the service.

*Children’s Ministry classes are still limited to infants through 5-year-olds. Please arrive early to check in on Sunday.

May 14, 2021

Face Masks No Longer Requried

Beginning Sunday, May 16th, face masks will no longer be required within our facilities as Governor Cooper has updated our state's mask and social distancing mandates.

June 26, 2020

Reopening: Sunday FAQs

Do you have questions about our in-person Sunday service? Wondering how we plan to kindly practice social distancing with seating reservations and face masks? Check out our Sunday FAQs for answers.

Sunday Reopening FAQs

June 24, 2020

Reopening: NEW Service Times & Seating Reservation

We are overjoyed to regather together in our church building beginning on Sunday, June 28 for our weekly services. We have incorporated new social distancing practices to our services in an effort to create a safe and welcoming environment.

What’s new?
New Service Times: 9:30 AM and 11 AM

Our livestream will continue to be available but with a new start time of 9:30 AM for those unable to attend.
New Seat Reservation

In order to lovingly practice social distancing and allow for as many people as possible to attend, please reserve your seat online each week. To help us plan, please reserve your seat in advance by Saturday evening if possible.

PLEASE NOTE: 4 chairs between parties on your row is the recommended social distancing standard.

If you are comfortable doing so, you may reserve your/your family’s seat(s) with other groups of people. For example, if you have been “quarantining” with others, you may reserve seats altogether and choose to not practice social distancing.

Reserve Your Seats Here

May 20, 2020

Reopening Plans

Although we are still working through the logistics, we are anticipating being able to worship the Lord together in person soon! Watch the video to learn more. Thank you for your prayers for God's guidance as we plan.

Reopening Plans Video

March 14, 2020

All physical church gatherings have been suspended.

In light of the recent news concerning the spread of the COVID-19 virus in our own city and around the world, we are going to move all of our church interactions online. Our Sunday morning service will be held via live stream.

We encourage Community Groups, Bible Studies, Prayer Groups, and all other small group gatherings and meetings to continue to create opportunities for engagement through online platforms since we are no longer able to meet in person. In accordance with Paul's commands to obey our governmental authorities and to act with prudence towards those who are experts in these areas, we want to respect the decisions to create social distancing in every way we can.

And yet, we still want to foster community within our church as we respond to our call to walk out our faith in not only times of prosperity but also in times of want. As Philippians 4 says, "For I have learned in whatever situation I am to be content. I know how to be brought low, and I know how to abound. In any and every circumstance, I have learned the secret of facing plenty and hunger, abundance and need. I can do all things through Him who strengthens me."

March 13, 2020

Church Family,

Things are certainly moving fast with the COVID-19 news. As just one example, we worked much of the day yesterday preparing an announcement on precautions we were going to take with our Sunday meeting only to have Governor Cooper ask North Carolinians to restrict public gatherings to less than 100 people. In light of this, we have decided to SUSPEND OUR SUNDAY GATHERING for the foreseeable future. This includes Sunday morning classes.

We are doing this for two reasons, both of which fall under the category of loving our neighbor. First, we want to keep you as safe as possible and public health officials are clear that one of the main ways to do that is to avoid larger gatherings. Second, since the Governor asked us to restrict gatherings, we think being subject to the governing authorities in this matter (Romans 13:1) and being responsible members of the Charlotte community both in practice and example convinces us it is the right thing for us to take this step.

Our controlling thought in all our decision making has been – not panic but prudence. This crisis of public health gives us a wonderful opportunity to love and serve one another and our community in a way that demonstrates to one another and to the world what the gospel and the church is really all about. Because we are firmly held in God’s hands, we can face this trying time with courage and faith. Although it’s a time to wisely shrink our lives, it’s also a time to generously expand our love and service!

We will have more details coming tomorrow but as of right now here is what we are planning:

1. We are making arrangements to live stream our Sunday service in the coming weeks we are unable to meet. The feed will start at 10 a.m. as usual. Even though we cannot be together physically, we believe this will enable us to stay together in spirit and heart. Even though we cannot gather in the usual fashion we can and must still be the church! Tomorrow we will send instructions on how to join the live stream.

2. So we can continue to provide pastoral care, instruction, and encouragement, we will video a five-minute “devotional” each Tuesday and Friday until we can meet again on Sundays. We think this will provide another fruitful point of contact for us all.

3. We encourage smaller gatherings (Community Groups, Women’s Bible Studies, Discipleship Groups) to continue to meet at the groups’ and leaders‘ discretion. This will provide you times of personal fellowship and care. Groups may decide whether to stay on their current schedules or adjust to meet more often. Meeting in smaller groups makes it much easier to take appropriate precautions. So when you meet please take these wise steps:

Most importantly, if you or any member of your household has had a fever, a cough, or has been sneezing in the last 48 hours please stay home from any gathering.

- Please greet one another with kind words and smiles but refrain from shaking hands and hugs.
- Make sure everyone is washing their hands thoroughly before and after the meeting.
- Help the host family take appropriate steps to clean and disinfect the meeting place after the meeting. 
- Consider not having meals or snacks at your meetings.
- Even with these precautions, we ask our older members or members with health issues to be even more cautious when considering taking part in any gathering. And please be particularly sensitive to and caring for such members.
- Also, if you haven’t been regularly attending a Community Group, we’d encourage you to take advantage of this season to attend.

4. We will continue to hold Tuesday night prayer in the building. Finally, let’s be faithful in prayer. The greatest defense we have is our Heavenly Father’s steadfast love for his people and his common grace toward all men.

“The Lord is at hand; do not be anxious about anything but in everything by prayer and supplication with thanksgiving, let your requests be made know to God. And the peace of God, which surpasses all understanding, will guard your hearts and your minds in Christ Jesus.” - Philippians 4:6-7

So please join us in praying for:
- His protection for Crossway, our sister churches and God’s people throughout the world.
- Protection for all peoples in every nation.
- Healing for those who have been infected.
- Wisdom for our leaders as they work to contain and care for victims of the virus.
- It’s possible that many will experience financial hardships due to this pandemic. Please pray for the Lord to protect and bless those so affected.
- For evangelistic opportunities. Moments like this tend to get people looking for safety and security in this world. We have the ultimate answer to that search in the gospel!

Thanks for your understanding and your prayers as we continue to monitor this pandemic and consider how to best serve our church family and community in this unusual and important time.

With Great Affection,

Your Pastoral Team

March 13, 2020, 12:39 PM
The 1-1-Six Youth Group meeting has been canceled for tonight, March 13. There are no plans to reschedule.